Palosky steps up as new Smithsonian Ombudsman

Dania Palosky is the new Ombudsman for the Smithsonian effective Nov. 13. She replaces Chandra Chandra Heilman, who is retiring Nov. 24.

Palosky has worked at the Smithsonian since 2003, when she started as a Human Resources Generalist in Smithsonian Enterprises. In 2004, she transitioned to the position of Labor and Employee Relations Specialist with the Office of Human Resources. In this role, Palosky has worked closely with managers of all levels with the goal of resolving disputes diplomatically and professionally. She has also developed and presented training classes throughout the Smithsonian on a variety of labor and employee relations topics. In addition, Palosky serves as co-chair of the SHAPE Program (Smithsonian Healthy and Active Program for Employees) and the Smithsonian Community Committee.

Prior to working at the Smithsonian, Palosky worked for seven years at Johnson Controls Inc., in human resources and employee relations positions nationwide.

Palosky was educated at Wellesley College, where she received her bachelor’s degree in political science. She also has received training in mediation and in the foundations of organizational ombuds practices.

The Ombudsman is a neutral party to whom employees and affiliated staff can bring any work-related problem, concern or complaint that cannot be resolved through normal channels. The Ombudsman will respect confidentiality when requested, will listen to the problem and discuss steps to help reach a fair resolution.

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