Jul
08

Smithsonian among Top Ten Places to Work*

*Among mid-sized agencies in the Federal government based on aggregate employee engagement scores of those who complete the 2020 survey. Anyway, we’re Number 8!

Eight ball on orange background

Even amidst a raging pandemic, facing challenges ranging from closed museums and virtual workplaces to mastering telework and finding new ways to engage, Smithsonian employees still consider the Smithsonian one of the best places to work.

The annual Best Places to Work in the Federal Government rankings, produced by the nonprofit, nonpartisan Partnership for Public Service and Boston Consulting Group, measure employee engagement government-wide as well as at individual departments, agencies and subcomponents.

In 2020, as the country confronted the deadly COVID-19 pandemic, federal agencies, including the Smithsonian,  stepped up to support employees, a majority of whom worked remotely to maintain the continuity of operations and provide benefits and services to the public.

On a government-wide basis, employees gave federal agencies a Best Places to Work score of 86.1 out of 100 on a series of critical workforce issues centering on their response to the pandemic—prioritizing employee well-being, the provision of job resources, agency performance and leadership support.

Overall, the 2020 government-wide Best Places to Work employee engagement score measuring employee satisfaction with their jobs and organizations is 69.0 out of 100.

The Smithsonian ranked eighth among mid-sized agencies with an engagement score of 82.3. (Although this score appears to be a marked improvement over the engagement score for 2019, they cannot be compared because of a change in the calculation methodology for 2020.)  

Overall Engagement Score

The overall rankings are determined by the Best Places to Work employee engagement score, calculated by the Partnership for Public Service and Boston Consulting Group.

The index score is not a combined average of an agency’s category scores. It is calculated using a proprietary weighted formula that looks at responses to three different questions in the U.S. Office of Personnel Management’s Federal Employee Viewpoint Survey. The more the question predicts intent to remain, the higher the weighting.

• I recommend my organization as a good place to work. (Q. 17)
• Considering everything, how satisfied are you with your job? (Q. 36)
• Considering everything, how satisfied are you with your organization? (Q. 38)

2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010
Smithsonian Engagement Score 82.3 74.3 76.7 76.9 75.3 74.7 76.9 77.2 75.5 76.0 76.2

Posted: 8 July 2021
About the Author:

Alex di Giovanni is primarily responsible for "other duties as assigned" in the Office of Communications and External Affairs. She has been with the Smithsonian since 2006 and plans to be interred in the Smithson crypt.

2 Responses to Smithsonian among Top Ten Places to Work*
    • Billy
    • This has got to be a mistake, I know PLENTY people that are unhappy at Smithsonian. Maybe their opinion just don’t count.

      • Alex di Giovanni
      • If you check the link in the article, you can learn more about the methodology used by the Partnership for Public Service and Boston Consulting Group to create their rankings.

        Smithsonian employees should complete the annual Employee Satisfaction Survey to express concerns and dissatisfaction so they can be addressed by senior leadership. Your replies to the survey are ANNONYMOUS AND CONFIDENTIAL.